Terms of service
Last updated: August 24, 2026 · Product: CenterFlow (centerflowapp.com)
These Terms of Service (“Terms”) are an agreement between you and CenterFlow (“CenterFlow,” “we,” “us”). They govern your use of the CenterFlow websites, apps, and browser extensions at centerflowapp.com and related subdomains, including check-in, roster, and the account hub (together, the “Service”). By creating an account, accepting these Terms during setup, or using the Service, you agree to these Terms and to the Privacy Policy. If you accept on behalf of a learning center or other organization, you represent that you are authorized to bind it, and “you” includes that organization.
1. The service
CenterFlow provides software tools for learning-center operations, including attendance and check-in, student roster management, staff accounts, and optional browser extensions that help sync roster information. We may add, change, or remove features, and will give reasonable notice of material changes when practical.
2. Eligibility and accounts
- You must be at least 18 years old and the owner of, or an instructor or staff member authorized by, the learning center the account is for.
- You must provide accurate registration information and keep it current.
- You are responsible for safeguarding passwords, staff credentials, kiosk devices, and family access codes, and for all activity under your account or center. Tell us promptly at support@centerflowapp.com if you suspect unauthorized access.
3. Your center’s data
“Center Data” means the information you or your staff enter into or sync through the Service: student names and details, attendance events, worksheet levels, schedules, family contact information, and similar records. As between you and CenterFlow:
- You own your Center Data. You grant us a limited license to host, process, transmit, and display it solely to provide, secure, and support the Service.
- You are responsible for having the legal authority, consents, and notices required to collect that data and put it into the Service, including any obligations you have to families, your franchisor, or under laws that apply to your center.
- You control who at your center can see and change Center Data.
- We do not sell Center Data or use it for advertising.
- You can export your roster at any time while your account is active. After account closure, we delete or de-identify Center Data as described in the Privacy Policy.
4. Kumon systems and the browser extension
CenterFlow is an independent product. It is not affiliated with, endorsed by, or sponsored by Kumon North America, Kumon Institute of Education, or any other curriculum provider, and “ClassNavi,” “KSIS,” and “Kumon” are their owners’ marks, used only to identify the systems you connect.
- Optional features can import roster information from systems your center already uses, such as ClassNavi and KSIS: through our browser extension running in your own signed-in browser session, through files you upload, or through credentials you choose to store with us.
- You are responsible for ensuring that your use of those features complies with your franchise or license agreement and the terms of those systems. Only connect accounts you are authorized to use.
- Those systems can change or restrict access at any time; sync features depend on them and may stop working without notice. That is not a defect in the Service.
- If you store connection credentials with us, we encrypt them and use them only to sync your roster, as described in the Privacy Policy. You can disconnect and delete them at any time.
5. Acceptable use
- Use the Service only in compliance with applicable law and your center’s policies.
- Do not attempt to disrupt the Service, probe or access other centers’ data, share access beyond your center, or misuse login forms, access codes, or APIs.
- Do not use the Service to phish, spoof, or misrepresent CenterFlow or another organization.
- Do not resell, sublicense, or provide the Service to third parties, or use it to build a competing product.
- Do not upload malicious code or content you have no right to use.
We may suspend or limit access that we reasonably believe violates this section, threatens the security of the Service, or harms other users, and will restore it once the issue is resolved.
6. Subscriptions, billing, and trials
- Plans. A CenterFlow center subscription is $9.99 per month per center, or $107.88 per year ($8.99 per month billed annually), after a free first month. The price does not depend on how many students or staff a center has. Class-Navi+ instructor licenses are a separate product with separate per-subject pricing shown at purchase.
- Free month. New centers get their first month free. If you cancel before it ends, you owe nothing.
- Payment and renewal. Payments are processed by Stripe. Subscriptions renew automatically each billing period until cancelled.
- Cancellation. You can cancel at any time from the billing page. Cancellation takes effect at the end of the current billing period; we do not prorate or refund partial periods except where the law requires.
- Price changes. We may change prices with at least 30 days’ notice; changes apply from your next renewal after the notice period.
- Non-payment. If a payment fails, we will retry and notify you. We may suspend paid features after repeated failures, and restore them when payment succeeds.
- Taxes. Prices exclude any applicable taxes, which are added where required.
7. The price-match guarantee
If a comparable system is priced lower for your center, we will price your CenterFlow center subscription at 10% below that price, on these conditions:
- Comparable systems. The competing product must be commercially available to any center today and must cover what CenterFlow covers for a whole center: student records, attendance or check-in, and roster management. Spreadsheets, form builders, and single-feature tools are not comparable. Whether a product is comparable is determined by CenterFlow, reasonably and in good faith.
- Eligible prices. The price must be current, in US dollars, and either publicly listed or contained in a written quote addressed to your center that is still valid when you submit it.
- Like-for-like comparison. Prices are compared on the same billing period, for one center. Setup, hardware, training, support, storage, and per-usage fees charged by the competing provider are included in their price for the purpose of the comparison.
- Exclusions. We do not match free or open-source software, trials, pilots, betas, launch or other limited-time promotional pricing, grant, nonprofit, school-district, reseller, group-purchase, franchise-negotiated or employee pricing, bundles in which the software is not separately priced, or any price the competing provider will not confirm in writing.
- Price floor. The matched price will not fall below $5 per month per center. Where 10% below the comparable price would fall below that floor, the floor applies and we will tell you so.
- Scope. The guarantee applies only to the CenterFlow center subscription. Class-Navi+ instructor licenses are a separate product and are excluded.
- Application. An approved match is applied as a recurring discount beginning with the first invoice issued after approval. It is not retroactive and does not stack with the free first month or any promotional code; where more than one would apply, the one resulting in the lower charge applies.
- Term. An approved match lasts twelve months from approval. Afterwards you may submit a current quote for a further match, or the subscription returns to standard pricing at the next renewal following at least 30 days’ notice.
- One match per center. A newly approved match supersedes any earlier one.
- Verification. Claims are verified before approval. A claim that materially misstates a competing price may be refused, and an approved discount obtained on that basis may be ended.
- Changes. We may modify or discontinue the price-match guarantee at any time. Matches approved before that change remain in effect for the balance of their twelve-month term.
Submit claims to support@centerflowapp.com.
8. Intellectual property
The Service, including its software, design, and content other than Center Data, belongs to CenterFlow and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your center’s internal operations while these Terms are in effect. If you send us feedback or suggestions, we may use them without obligation to you.
9. Third-party services
The Service is built on third-party providers, including Supabase (authentication and database), Stripe (payments), Cloudflare (hosting), and the Chrome Web Store (extension distribution). Your use of Stripe’s payment pages is also subject to Stripe’s terms. We are not responsible for outages or changes in third-party services, though we will work to restore the Service promptly when they occur.
10. Term and termination
- You may stop using the Service and close your account at any time by contacting support@centerflowapp.com.
- We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 14 days of notice, or immediately for serious violations such as unauthorized access to other centers’ data, non-payment after notice, or unlawful use.
- We may discontinue the Service entirely with at least 60 days’ notice, in which case we will refund any prepaid fees covering the period after discontinuation.
- On termination, your license to use the Service ends. You will have at least 30 days to export your Center Data unless termination was for serious violation, after which we delete or de-identify it as described in the Privacy Policy.
- Sections 3 (data ownership), 8, and 11–16 survive termination.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT SYNCED DATA WILL ALWAYS BE CURRENT OR COMPLETE.
CenterFlow is an administrative tool. It is not a childcare, supervision, safety, or emergency-notification system. You and your staff remain solely responsible for the care, supervision, and safety of students at your center, and attendance records in the Service do not replace your own supervision and sign-out procedures.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) CENTERFLOW’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR $100. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, EITHER PARTY’S INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.
13. Indemnification
You will defend and indemnify CenterFlow against third-party claims, and resulting damages and reasonable costs, arising from Center Data you submit, your violation of these Terms or applicable law, or your breach of obligations to your franchisor or the operators of systems you connect, except to the extent caused by our breach of these Terms.
14. Changes to these terms
We may update these Terms from time to time. For material changes we will give notice in the app, by email, or during sign-in at least 14 days before they take effect, and the “Last updated” date above will change. Continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and close your account before the change takes effect.
15. Governing law and disputes
These Terms are governed by the laws of the State of Indiana, USA, without regard to conflict-of-laws rules. Before filing a claim, both parties agree to try in good faith to resolve the dispute informally by contacting the other (for us, support@centerflowapp.com) and allowing 30 days for a response. Courts located in Indiana have exclusive jurisdiction over disputes that cannot be resolved informally, and both parties consent to venue there. Nothing in this section prevents either party from seeking injunctive relief for misuse of data or intellectual property.
16. Miscellaneous
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and CenterFlow about the Service, and supersede prior discussions.
- Severability. If any provision is found unenforceable, the rest remain in effect.
- No waiver. Not enforcing a provision is not a waiver of it.
- Assignment. You may not assign these Terms without our consent, except to a buyer of your center who assumes your obligations. We may assign them in connection with a merger, acquisition, or sale of the Service.
- Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
- Notices. We may send notices to the email on your account; send notices to us at support@centerflowapp.com.
17. Contact
Questions: support@centerflowapp.com.
CenterFlow